cs processing payment
CS: I’m already done processing your payment. Pls have a pen or a ball pen ready for the verification number.
————————-
telesales rep processing an order for the cust
CS: can i have your credit card number sir?
CUST: its…(cust gave the number)
CS: can i also have your expiration date?
CUST: I’m sorry?!
CS: Your expiration date sir. When is your expiration date (at inulit-ulit pa)
———————————-
ok na sana kaya lang…
CS: it’s a pleasure doing business with you but before I let you go will there be anything else that I can help you with today?
CUST: No dear you did perfectly fine
CS: Tink you for calling sir and enjoy your remaining day (hala!)
———————–
cust irrate
CUST: why is my bill so high
CS: its because of your plan mam
CUST: i thought its only $20 for me and my husband
CS: no mam its tig twenty
What do you think ?
August 6, 2008
call center bloopers din
cs processing payment
CS: I’m already done processing your payment. Pls have a pen or a ball pen ready for the verification number.
————————-
telesales rep processing an order for the cust
CS: can i have your credit card number sir?
CUST: its…(cust gave the number)
CS: can i also have your expiration date?
CUST: I’m sorry?!
CS: Your expiration date sir. When is your expiration date (at inulit-ulit pa)
———————————-
ok na sana kaya lang…
CS: it’s a pleasure doing business with you but before I let you go will there be anything else that I can help you with today?
CUST: No dear you did perfectly fine
CS: Tink you for calling sir and enjoy your remaining day (hala!)
———————–
cust irrate
CUST: why is my bill so high
CS: its because of your plan mam
CUST: i thought its only $20 for me and my husband
CS: no mam its tig twenty
What do you think ?
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